Frequently Asked Questions

Frequently Asked Questions

Find clear answers about our SMM Panel, services, orders, payments, courses, admissions, certificates and other Brain Boost Academy services.

SMM Panel & Services

SMM Panel FAQs

Everything you need to know about our SMM Panel, available services and ordering process.

SMM PANEL

What is an SMM Panel?

An SMM Panel is an online platform that allows users to order and manage social media marketing services from one dashboard. Depending on the selected service, these may include followers, likes, views, comments, subscribers and other forms of social media engagement.

SERVICES

What services does the SMM Panel provide?

Our SMM Panel provides services across platforms such as Instagram, TikTok, Facebook and YouTube. Available services, minimums, maximums, rates and delivery details are displayed directly on the Services page.

FEATURES

Why should I use Brain Boost SMM Panel?

Brain Boost SMM Panel provides a convenient dashboard where users can manage social media service orders, payments, order history and other available panel features from one place.

ORDERS

How do I place an SMM Panel order?

Log in to your panel account, open the New Order section, select the required service, enter the target link and quantity, review the order details and submit your order.

DELIVERY

How long does it take for an order to start?

Start time depends on the selected service, current provider conditions and order volume. The estimated start or delivery information, where available, is shown with the relevant service.

ORDER STATUS

What does “Partial” mean?

A Partial status means that an order could not be completed in full. The remaining quantity is handled according to the applicable service or provider conditions.

DELIVERY

What is Drip Feed?

Drip Feed delivers an order gradually over multiple intervals instead of sending the full quantity at once. Availability and settings depend on the selected service.

REFILL

Why wasn't my order refilled?

Refill availability depends on the selected service. Some services include refill protection while others do not. Please check the service description before ordering.

ORDERS

Why was my order cancelled?

Orders can be cancelled for reasons such as an invalid or restricted link, service limitations, duplicate or conflicting orders, provider issues or other conditions mentioned in the service description.

SUPPORT

What should I do if my order is not progressing?

First, check the order status and service details. If the order remains unchanged beyond the stated processing time, contact support with your Order ID so the team can review it.

Orders & Payments

Payments & Account

Information about adding funds, payment options and account-related questions.

PAYMENT

What payment methods are available for the SMM Panel?

Available payment methods are displayed in the Add Funds section of the panel. Depending on the current setup, supported options may include EasyPaisa, JazzCash and NayaPay.

PAYMENT

Do you accept credit card payments?

Credit card availability depends on the payment methods currently enabled on the panel. Please check the Add Funds section for the latest available options.

OFFERS

Can I get a discount?

Discounts may be available through selected promotions, service-specific rates or panel offers. Active discount information is shown on the panel or announced through official updates.

Reselling & Business

For Resellers & Businesses

Learn how the panel can be used by creators, freelancers, businesses and SMM resellers.

RESELLING

Can I resell SMM services?

Yes. The panel can be used by resellers who want to purchase services and offer them to their own clients, subject to the applicable service terms.

BUSINESS

Can I use the panel for my business or clients?

Yes. Creators, businesses, freelancers and resellers can use the panel to manage social media service orders for their own accounts or clients, subject to platform and service rules.

SERVICE QUALITY

Are the followers and engagements real?

Service quality and account characteristics vary by provider and service. Always review the service description, refill policy and delivery details before placing an order. No service should be interpreted as a guarantee of permanent engagement.

DELIVERY

Can service results decrease after delivery?

Yes, social media metrics can change after delivery due to platform activity, account changes, removals, algorithmic updates or other factors. Refill protection, where offered, applies only according to the selected service's stated terms.

ORDERS

Can I use multiple services on the same link?

Some services can be used on the same link, but placing multiple orders at the same time can sometimes interfere with tracking or delivery. Check the service description or contact support before placing overlapping orders.

Academy & Courses

Learning & Courses FAQs

Information about our courses, classes and learning options at Brain Boost Academy.

COURSES

What courses does Brain Boost Academy offer?

Our core courses include B2A Computer Course, Canva Designing & AI Tools, Typing Master and Social Media Marketing. We also offer premium learning resources and additional courses.

CLASSES

Are classes available online and physically?

Yes. Brain Boost Academy offers online and physical learning options, depending on the selected course and current class schedule.

BEGINNERS

Are the courses beginner friendly?

Yes. Our core courses are designed with beginners in mind and focus on structured, practical learning from the basics.

Admission & Certificates

Admission & Certificate FAQs

Important information about admission requirements, payments and certificate verification.

ADMISSION

What documents are required for admission?

Admission may require the student's B-Form/CNIC, father's or guardian's CNIC and previous result card, depending on the admission requirements.

PAYMENT

What payment methods are available for courses?

Course payments may be made through payment methods currently offered by the Academy, such as EasyPaisa, JazzCash, SadaPay, bank transfer and cryptocurrency where applicable.

CERTIFICATE

Do students receive a certificate?

Students who successfully complete an eligible course can receive a Brain Boost Academy certificate according to the applicable course completion and certificate requirements.

VERIFICATION

How can I verify my certificate?

Visit our Certificate Verification page, enter your certificate ID and submit it to check the available verification details.

Verify Certificate →

SUPPORT

How can I contact Brain Boost Academy support?

You can contact our Academy support and admission team on WhatsApp at 0340-0573737 for admissions, courses, payments, certificates and general assistance.

Have a Question?

If you have any questions regarding our SMM Panel, Services, Orders, Payments, Courses or other Academy services, please contact our support team.